Contact
Let's talk about it
A 20-minute conversation usually answers most questions and surfaces the next move. Pick whichever channel is easiest.
Call us
A real person picks up — usually inside three rings during business hours.
606-755-9300Text us
Same number. Good for "is this in your wheelhouse?" questions.
606-755-9300Email us
For longer briefs, RFPs, and anything with attachments.
hello@cablewebagency.comWebsite survey
Share your website goals, project details, and timeline in our survey.
Take the survey →Website survey
Tell us what's needed
Use our website survey to share your goals, the features you need, and your timeline. Your answers help us understand the project and plan the next steps.
Pre-flight
Before you hit send
Do I need to know exactly what I want?
No. "I think my site is letting me down but I don't know exactly how" is a perfect first message. Discovery is part of the work — that's why the first call is free.
How fast do you start?
Most projects kick off two to four weeks after the quote is approved. Urgent rebuilds — site is down, deal is at risk — get prioritized when our calendar allows.
What if I'm not ready to commit yet?
Fine. We don't chase. Reach out when the timing's right. If you want, we can do a 20-minute audit of what you've got and send a short report — no obligation.
Do you sign NDAs?
Routinely. If discovery requires confidential context, mention it in your message and we'll send a mutual NDA before the first call.
What if I want to build it myself, just need advice?
We do short consulting engagements — a few hours of code review, architecture advice, or a Lighthouse audit. Bill rate is the same as project work, but no minimum.